407: Patient Falls Reduction Analysis

Tallahassee Memorial Healthcare (TMH) is a private, not-for-profit community healthcare system comprised of a 772-bed acute care hospital, a psychiatric hospital, multiple specialty care centers, three residency programs, 22 affiliated physician practices and partnerships with various organizations. At the center of the healthcare system in Tallahassee, Florida is the main facility, Tallahassee Memorial Hospital, which serves as the major care center for the North Florida and South Georgia region offering an array of inpatient and outpatient services. 

The hospital has more patient falls than the national average. We worked with the Tallahassee Memorial Hospital Performance Improvement division to improve the current patient fall prevention program implemented in their Orthopedic Unit. We took a Lean Six Sigma approach in our analysis to uncover the root causes for TMH’s patient fall rate.